1. Agreement to Terms of Hire

By renting a vehicle from J Will Car Rental (referred to as “the rental”), you agree to abide by the following terms and conditions. These terms apply to all printed, written, and digital formats, as well as those specified in the rental agreement you sign. You are responsible for all fees and charges, even if prior authorization was not explicitly given. This agreement represents a mutual understanding between you (the renter), any authorized drivers, and J Will Car Rental. The terms “Renter,” “Customer,” “You,” and “Your” refer to any authorized driver, with all parties sharing joint responsibility for the obligations detailed in this agreement.

2. Rental Requirements

• Age: The renter and any additional drivers must be at least 21 years old.
• License: A valid driver’s license (local or international) must be presented when collecting the vehicle. The license must have been held for a minimum of two years.
• Antiguan Driving Permit: If you do not hold an Antiguan license, you must obtain an Antiguan Driving Permit, available for $20 USD and valid for three months.
• Payment Methods: J Will Car Rental accepts all major credit cards, PayPal, and cash. A valid credit card is required to secure deposits and reservations.

3. Reservation and Deposit

• A valid credit card is required to reserve a vehicle.
• A 50% deposit is required within 1-2 hours of making the reservation to confirm the booking.
• Credit card holds are processed as authorization transactions, where the funds are temporarily held by the issuing bank. Once the vehicle is returned in good condition, the hold is released in accordance with the bank’s policy, which could take several business days to a couple of weeks.

4. Insurance and Liability

• Insurance Coverage: Comprehensive insurance is provided with all rentals, which includes third-party liability and protection for damages.

• Collision Damage Waiver (CDW):

  • When CDW is purchased, the renter’s financial liability for vehicle damages is reduced to a maximum of $2,500 USD.
  • CDW applies as long as the vehicle is operated within the terms of the rental agreement.
  • CDW costs are $10 USD per day for cars and $15 USD per day for SUVs and vans.

• Parking Tickets: The renter is responsible for any parking tickets or traffic violations incurred during the rental period.

• Exclusions: CDW does not cover damage to tires, rims, or burns caused by cigarettes to the vehicle’s interior.

5. Rental Period

• Return Time: The vehicle must be returned at the same time it was picked up, or earlier, on the scheduled return day (e.g., if the vehicle was picked up at 4:00 p.m., it must be returned by 4:00 p.m. on the return date).

• Extension: If you wish to extend your rental period, you must contact J Will Car Rental at least 4 hours before the scheduled return time to avoid additional charges or penalties.

6. Return Policy

• Return Location: The vehicle must be returned to the same location where it was picked up, unless otherwise arranged in advance.

• Condition of Vehicle: The vehicle must be returned in the same condition it was rented, excluding normal wear and tear. Excessive dirt, damage, or missing parts may incur additional charges.

• Fuel: The fuel level upon return must match the level at pick-up. If the vehicle is returned with less fuel, additional charges will apply.

• Inspection: The vehicle will be inspected upon return. If any damage, cleanliness issues, or missing parts are found, the renter will be notified and may be subject to additional charges.

7. Pricing and Payment

• Additional Charges: Additional fees may apply if the vehicle does not meet the return policy requirements, such as for cleaning, fuel refills, or damage repairs.

• Deposit: A 50% deposit is required within 1-2 hours of making the reservation to secure the booking.

• Rates: All rental rates are quoted in USD and are subject to change without prior notice.

8. PROHIBITED USE POLICY

• Prohibited Use Policy

  Our car rental service enforces a strict prohibited use policy to ensure the safety, integrity, and responsible use of our vehicles. The following activities are strictly forbidden:

  • Fraud or Misrepresentation: Any attempt to engage in fraudulent behavior or misrepresentation, including providing false information, using fake identification, or submitting deceptive documents to secure or use our vehicles, is strictly prohibited.

  • Reckless Driving: Operating the vehicle in a dangerous or irresponsible manner that threatens the safety of individuals, passengers, other road users, or the vehicle itself is forbidden. This includes, but is not limited to, not wearing seatbelts, failing to use child safety seats when required, or using mobile devices while driving.

  • Unauthorized Drivers: Only individuals listed as authorized drivers on the rental agreement are permitted to operate the vehicle.

  • Illegal Activities: Using the rental vehicle for illegal purposes, such as participating in criminal acts, transporting illegal substances, or engaging in illicit activities, is strictly prohibited.

  • Overloading: Exceeding the vehicle’s designated weight or passenger capacity, which could cause damage or compromise safety, is not allowed.

  • Racing or Competitions: Using the vehicle in races, competitions, or any speed-related activities is strictly forbidden.

  • Subleasing or Renting: Renting or subleasing the vehicle to another party is not allowed under any circumstances.

  • Off-Road Use: Taking the vehicle off-road, unless explicitly permitted for such use, is strictly prohibited.

  • Vandalism or Damage: Any intentional damage or vandalism to the vehicle, or actions that cause excessive wear and tear, are prohibited.

  • Impaired Driving: Driving under the influence of alcohol, drugs, or any substances that impair your ability to operate the vehicle safely is strictly prohibited.

  • Restricted Areas: Driving the vehicle in restricted areas, such as construction sites or other prohibited zones, is not allowed.

  • Towing: Towing other vehicles, trailers, or any cargo without prior permission is not permitted.

  Violation of these rules will be considered a breach of the rental agreement, leading to its termination. You will be held responsible for any resulting damages, third-party claims, legal fees, fines, or penalties. By following these guidelines, you help ensure a safe, responsible, and pleasant rental experience for all customers.

   

9. Cancellation and Refunds

• Cancellation Policy: Cancellations must be made at least 5 hours before the scheduled pick-up time to be eligible for a refund.

• Refund Conditions: Cancellations made within the allowed time frame will receive a 25% refund. Cancellations made after the 5-hour window or no-shows are non-refundable.

10. Additional Information

• Temporary Licenses for International Customers: Temporary driving permits are available for international customers at an additional fee of $50 XCD or $20 USD.

• Prepaid Fuel: There is no prepaid fuel option. Vehicles must be returned with the same fuel level as when rented.

• Vehicle Features: All vehicles come equipped with air conditioning, parking sensors, Bluetooth connectivity, and are automatic. GPS/road maps are not provided.

By proceeding with your reservation, you confirm that you have read and agreed to these Terms and Conditions.