Effective Date: September 10th 2024

At J Will Car Rentals, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including booking rentals through our website or directly with our agents.

1. Information We Collect

When you book a vehicle with J Will Car Rentals, we collect the following personal information:

• Name
• Address
• Phone number
• Email address
• Driver’s license (scanned copy or photo)
• Pickup date and time
• Pickup location

2. How We Use Your Information

The information we collect is used for the following purposes:

• Booking and Rental Management: To process and confirm your vehicle rental, including communication regarding your booking, vehicle availability, and changes.
• Identification and Verification: To verify your identity and ensure that you meet our driver requirements.
• Payment Processing: Although payment is made at the time of pickup, we may use your information to ensure a smooth payment process.
• Customer Service: To communicate with you about your rental and respond to any questions or concerns.
• Legal Compliance: To comply with applicable laws and regulations, including traffic laws, driving regulations, and insurance requirements.

3. Data Security

We take the protection of your personal data seriously. J Will Car Rentals employs a variety of security measures to safeguard your personal information, including:

• Secure storage of driver’s license and other sensitive information.
• Limited access to personal data by authorized personnel only.
• Regular review and update of our data protection practices.

4. Sharing Your Information

We do not sell or share your personal information with third parties except as required to:

• Process your rental: Information may be shared with payment processors, insurance providers, and third-party booking platforms as needed to fulfill your booking.
• Legal Obligations: We may share information if required by law, court order, or to cooperate with law enforcement agencies.

5. Data Retention

Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information at any time.
• Request that we delete your personal data, subject to any legal obligations requiring us to retain it.
• Object to the processing of your personal data for marketing or other purposes.

To exercise any of these rights, please contact us at:

• Email: booking@jwillcarrental.com
• Phone: +1 (268) 773 – 8908

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be updated accordingly.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: booking@jwillcarrental.com
• Phone: +1 (268) 773 – 8908