FAQs – J Will Car Rentals

Frequently ask questions

General Questions

At J Will Car Rentals, we aim to provide clear and straightforward answers to all your queries. From vehicle details to rental procedures, our general FAQs cover everything to ensure a smooth experience.

What documents do I need to rent a car?

You need to provide a valid driver's license (local or international) and be at least 21 years old.

Is smoking allowed in the rental cars?

Can someone else drive the rental car?

Reservation Questions

Our reservation FAQs explain the booking process, cancellation policies, and modifications to ensure hassle-free rentals. Whether you’re booking for today or planning ahead, find all the answers you need.

Can I extend my rental period?

Yes, but you must contact us at least 4 hours before the original return time to request an extension.

How much deposit is required to secure a rental?

What is the cancellation policy?

Payments Questions

Our payment FAQs address all concerns related to accepted payment methods, security, and refund policies. Learn how to make payments, the types we accept, and what to expect during the process.

What payment methods do you accept?

We accept American Express, Visa, MasterCard, Discover, PayPal, and cash in USD or XCD on Pickup

Are deposits refundable?

Do I need to pay for fuel in advance?

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